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Work Faster, Search Smarter - Ticket360

Sep 11
2 min read
Sticky Note in Ticket360 with Smart Search

Unlocking Next-Gen Ticket Navigation in Ticket360 v1.8

Every second spent typing manual Jira queries, hunting for ticket keys, or dealing with clunky UI popups is a second taken away from actual coding and problem-solving.

In Ticket360 Version 1.8, we’ve introduced powerful usability upgrades focused on speed, fluid navigation, and zero-friction note-taking!


1. Cursor-Relative Sticky Notes with @ Ticket Key Autocomplete

Sticky notes on your new tab page are great for jotting down daily standup checklists and quick reminders. In v1.8, we’ve transformed them into an interactive ticket hub:

  • Type @ Anywhere: Typing @ inside a sticky note instantly triggers a smart ticket autocomplete dropdown.

  • Dual-Source Suggestions: The autocomplete queries both your recent search history AND cached Jira tickets.

  • Dynamic Cursor Positioning: The suggestion list positions itself smartly relative to your cursor position—ensuring typed text is never hidden while you select a ticket!

  • Interactive Ticket Drawer: Click any @DEMO-101 mention to immediately open the Ticket 360 side drawer with full issue details, change history, and comments.


2. Dual-Source Search Autocomplete & History Dropdown

Searching for tickets should be instant. The main search bar in Ticket360 v1.8 now intelligently merges:

  • Recent Search History: Quick access to your recently inspected tickets and saved JQL filter queries.

  • Cached Jira Tickets: Instant suggestions as you type, matching ticket keys, summaries, and status badges in real-time.


3. Side-Over Ticket Drawer with Auto-Scrolling Tab Navigation

Deep-diving into ticket details is smoother than ever:

  • The side-over drawer features dedicated tabs for Overview, Fields & History, Linked Issues, and Comments.

  • Long custom field descriptions, changelogs, and comment threads auto-scroll smoothly with custom scrollbars while keeping tab headers fixed at the top.

Sticky Note in Ticket360 with Smart Search Demo

Frictionless Jira Workflows in Your Browser

Ticket360 v1.8 is engineered to save you time on every single interaction. From @ mentions in quick sticky notes to instant autocomplete suggestions, your workflow has never felt this fast—supported natively across Chrome, Firefox, Edge, and Opera


👉 Get Ticket360 Now (Supported on Chrome, Firefox, Edge & Opera):


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