What is Ticket360?

Arivoli Sithananthan
Jul 28
3 min read

Updated: Aug 29

What is Ticket360?

Ticket360 is a browser extension that revolutionizes Jira ticket management. It offers a unified 360° view. No more switching tabs and losing ticket context! Everything you need is in one intelligent dashboard.

The Hidden Productivity Drain in Your Daily Workflow

Every development team and project manager knows the frustration. Constantly switching between Jira tabs, manually tracking ticket statuses, and copying information for reports can be exhausting. Hours disappear into administrative overhead instead of delivering actual value.

What if you could reclaim that lost time and transform how you work with Jira?

Introducing Ticket360: Enterprise-Grade Jira Intelligence

Ticket360 isn't just another browser extension. It's a comprehensive ticket intelligence platform. It transforms fragmented Jira data into actionable insights, delivered directly in your browser with enterprise-level security.

Why Forward-Thinking Teams Choose Ticket360

Immediate Impact: Experience a dramatic reduction in context switching. Generate faster status reports from day one of implementation.

Enterprise Security: Complete local processing ensures your sensitive project data never leaves your browser. This exceeds even the strictest compliance requirements.

Universal Compatibility: Ticket360 seamlessly integrates with Chrome, Firefox, and Edge, supporting diverse enterprise browser policies.

Core Intelligence Features That Drive Results

Unified Command Center

Transform chaotic ticket management into strategic oversight. Our intelligent dashboard aggregates critical data from multiple Jira instances into a single, actionable view.

Professional Impact: Eliminate context loss from tab switching. Access comprehensive ticket intelligence instantly. This enables faster decision-making and improved stakeholder communication.

Intelligent Analytics Engine

Our advanced analytics engine doesn't just show you what happened. It highlights what needs your attention most.

Smart Alert System: Visual indicators for tickets requiring immediate attention (20+ days).
Health Monitoring: Clear status indicators for tickets in various lifecycle stages.
Progress Tracking: Real-time monitoring with precision timestamps and duration analysis.

Business Value: Proactively identify bottlenecks before they impact deliverables. This ensures consistent project velocity and stakeholder confidence.

⚙️ Executive-Ready Reporting

Generate professional, stakeholder-ready reports with a single click. Our HTML export engine creates polished documentation that enhances your professional credibility.

Strategic Advantage: Transform from reactive ticket management to proactive project leadership. Use data-driven insights that impress executives and clients.

🔒 High-Level Security Architecture

Built with enterprise security as the foundation, not an afterthought.

Zero Data Transmission: All processing occurs locally within your browser.

Real-World Professional Benefits

For Development Teams:

Streamlined sprint planning and retrospectives.
Significant reduction in administrative overhead.
Enhanced delivery predictability through better visibility.

For Project Managers:

Lightning-fast status report generation.
Reduced stakeholder escalations through proactive communication.
Improved resource allocation through comprehensive insights.

For Enterprise Organizations:

Complete audit trail compliance.
Standardized reporting across teams.
Measurable improvement in process efficiency.

Available in Industry Leading Top 3 Browsers

	https://chromewebstore.google.com/detail/ebmjdbakddbnbjjfhonhobicbdjhoobd?utm_source=item-share-cb
	https://addons.mozilla.org/en-US/firefox/addon/ticket360/
	https://microsoftedge.microsoft.com/addons/detail/ticket360/cfgiliemjinooopakpikejdeefhkhhjp

The Future of Jira Intelligence (Coming Soon)

Exclusive Preview: Our development roadmap includes revolutionary features launching soon:

AI-Powered Comment Analysis: Automated extraction of action items and insights from ticket conversations.
Predictive Intelligence: Advanced algorithms that identify potential project risks.
Interactive Dependency Mapping: Visual relationship analysis for complex project structures.
Context Menu Integration: Right-click any ticket ID for instant comprehensive analysis.
Multi-Ticket Analysis: Side-by-side comparison dashboard.

🚀 Getting Started (5 Minutes)

Install from the Browser Extension Store.
Configure Jira credentials (URL, email, API token).
Test connection with built-in verification.
Customize field selection using a sample ticket.
Start analyzing tickets with comprehensive insights.

What is Ticket360?