What if every number in your Jira reports told a story?
10-minute manual filters into 10-second clicks. Reclaim 78 hours per year. Make better decisions faster.
You're in a sprint review. Your VP points to the pivot table and asks, "Why do we have 15 issues stuck in Code Review for John?"
Before today, you'd scramble. Switch tabs. Build a new filter. Copy data. Fumble explanations.
Not anymore.
With Ticket360 v1.7.0, you simply click that number. A window opens showing exactly those 15 tickets. One more click, and you've copied them as a professional HTML table ready for your email.
Problem solved. In seconds.
The Problem: Data Without Context
Pivot tables are powerful—they summarize hundreds of tickets into clean rows and columns. But they're static. Lifeless. When you see "18 open issues for Sarah," you have no idea which 18 issues or why they're open.
You're forced to:
Manually filter in Jira
Remember complex JQL queries
Export everything, then manually filter in Excel
Waste 10+ minutes investigating simple questions
Your data has answers. But accessing them feels like archaeology.
The Solution: Every Number is a Gateway
Version 1.7.0 transforms your pivot tables from static summaries into interactive intelligence dashboards.
✨ What's New?
🔍 Click Any Cell to Drill Down
See "5 issues" at the intersection of Status: "In Progress" and Assignee: "John"? Click it. Instantly see those exact 5 tickets with full details—keys, summaries, priorities, everything.
📊 Row and Column Totals Are Alive
Click a row total (e.g., "25 Open Issues") to see all open issues across all assignees. Click a column total (e.g., "Sarah: 18 issues") to review her complete workload across all statuses.
🎯 Grand Total = Complete Dataset
Need to export everything? Click the grand total in the bottom-right corner. See all issues, copy as HTML, done.
💡 Visual Hints Guide You
Hover over any number, and a magnifying glass icon appears with a tooltip: "Click to view 5 issues". No guesswork. No hidden features.
How It Works: Effortless by Design
1. Configure Once
Go to Settings → Pivot. Drag Status to Rows, Assignee to Columns, Issue Key to Values. Save.
2. Run Your Query
Type your JQL (or pick from history!), click Search, switch to Pivot tab.
3. Click Anywhere
Specific cell: See that exact subset
Row total: See all issues in that row
Column total: See all issues in that column
Grand total: See everything
4. Export Instantly
Click "Copy as HTML" in the drill-down modal. Paste into email. Impress everyone.
The Cherry on Top: JQL History
Typing the same queries every day? We've got you covered.
Your recent JQL searches now appear as quick-access chips below the search bar. Click any chip to re-run that query instantly.
Perfect for:
Daily standup prep ("updated in last 24h")
Sprint reviews ("closed this sprint")
Recurring reports ("high priority, unassigned")
Your habits become shortcuts.
Why This Matters: Time is Money
Let's do the math:
Old Way: Building custom filters for stakeholder questions
10-15 minutes per question
3 questions per meeting
2 meetings per week
= 1.5 hours weekly lost to manual data wrangling
New Way: Click → Review → Export
10 seconds per question
= 30 seconds weekly
You just reclaimed 78 hours per year. What will you do with them?
Beyond Productivity: Better Decisions
Fast access to data isn't just about saving time. It's about making better decisions.
When you can investigate a spike in "Blocked" issues in seconds, you catch bottlenecks before they become disasters.
When you can share filtered subsets with your team instantly, everyone stays aligned and informed.
When your stakeholders see you click once and answer their complex questions, you become the person who just gets things.
Data becomes dialogue. Questions become clarity. Clicks become confidence.
Getting Started Today
Already Using Ticket360?
Update to v1.7.0 from your browser's extension store. Your settings are preserved—the new features just work.
New to Ticket360?
Install from Chrome Web Store | Firefox Add-ons | Edge Add-ons
Connect to Jira (Settings → Jira Setup)
Run a query, click the Pivot tab
Start clicking!
Guided tours walk you through everything—zero learning curve.
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